Position: Development Director

Reports to: Executive Director

Salary & Benefits: $65,000-85,000 salary, generous holiday and personal time, plus medical, dental, and vision benefits, 403(b) match, and discounts on Hugo House classes

Classification: Full-time exempt; works Monday–Friday with some evenings and weekends

Purpose: To lead strategy and implementation of all aspects of fundraising. To strategize and develop meaningful relationships with individual donors, foundations, corporations, and government agencies. To partner with the Executive Director and the Board of Directors as partners in fundraising. To collaborate across departments to create a culture of fundraising at Hugo House. To secure financial resources in support of the continuing operation and growth of Hugo House, its programs, and its racial equity goals.

JOB SUMMARY

The Development Director will be responsible for managing ongoing development efforts, including event fundraising and donor management for one of Seattle’s most beloved arts organizations. The Development Director will work alongside the Executive Director and manage a contract grant writer and CRM administrator to complete departmental planning and reach contributed income goals.

FUNDRAISING PLANNING AND MANAGEMENT

  • Assist in annual budgeting process and goal setting.
  • Evaluate and report development budget progress and receivables.
  • Manage all forms of individual giving at Hugo House, including major donors, fundraising event strategy, and campaigns.
  • Administer membership program, which includes timely communications to expiring, lapsed, and new members.
  • Maintain accurate member information in database and schedule for renewals.
  • Support donor communications including solicitation mailings, donor acknowledgments, and donor benefits in a timely and efficient manner.
  • Actively work to increase, cultivate, diversify our donor base.
  • Maintain strict confidentiality about all donor information.
  • Attend events and meetings to further donor relationships.

GRANT ADMINISTRATION

  • Provide strategy for contract grant writer, and oversee government, corporate, and foundation grant writing activities and the preparation of progress/ final reports to funders.
  • Develop and strengthen relationships with foundations and government funders.
  • Research new sources of corporate and foundation grants.

DONOR COMMUNICATIONS

  • In collaboration with the Marketing team, develop and distribute the annual report and other donor correspondence.
  • Develop and manage effective donor messaging.

CRM DATABASE MANAGEMENT:

  • Maintain and manage all relevant donor data in Salesforce CRM.
  • Record and track donor and prospect activity.
  • Utilize database to cultivate, track, and acknowledge donors including in-kind donations through a Moves Management system.
  • Maintain data integrity and ensure accuracy of patron and transaction records (donation entry and tracking, refunds, and membership).
  • Generate reports and pull data as needed.
  • Work with contracted Salesforce Administrator to resolve inconsistencies, user issues, and concerns.

PERSONNEL

  • Support a culture of philanthropy among staff and volunteers, including board members.
  • Collaborate with administrative and support staff on all aspects of development from strategy and planning to execution and reporting.
  • Coordinate and collaborate with the board cultivation committee.
  • Support development staff, interns, and volunteers.

POSITION QUALIFICATIONS

  • Share Hugo House’s commitment to building an antiracist organization.
  • A minimum of 3-5 years of development experience in the nonprofit sector: Individual & major donor relations; annual fund management; membership management; grant writing; event production
  • Demonstrated proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce or equivalent CRM software.
  • Experience managing relational databases preferred.
  • Must have strong writing and verbal communication skills.
  • Exceptional organizational skills; ability to prioritize and work independently.
  • Must be a self-starter.
  • Must be willing to work in a team environment to solve problems and further mission.
  • Must enjoy working with philanthropic organizations and individuals.
  • Ability to exercise judgment and discretion in handling sensitive and confidential issues and information.
  • A passion for the arts and especially the literary arts.

We encourage applications from BIPOC (Black, Indigenous, and people of color) and other people underrepresented in literary arts administration. Hugo House is committed to becoming an antiracist organization and strives to remove barriers that might discourage any person from working here. It is Hugo House’s intent to maintain a diverse workforce that represents our community. Our approach to diversity is intended to provide not only equal employment opportunities to minorities, women, and persons with disabilities, but also to recognize and value people with ethnic, cultural, and other differences, such as religion, ancestry, language, national origin, culture, age, gender, sexual orientation, and marital status.

Position: Finance Director

Reports to: Executive Director

Salary & Benefits: $65,000–$85,000 salary, generous holiday and vacation, plus medical, dental, and vision benefits, 403(b) match, and discounts on Hugo House classes

Schedule: Monday–Friday, with some evenings and weekends

Start date: As soon as possible

Hugo House Mission:

Hugo House is a nonprofit literary arts organization located in Seattle with a 20-year history as the city's hub for writers. In the fall of 2018, Hugo House moved into a new facility in the heart of the city, which has enabled dramatic growth in classes and event programming. One of the nation’s leading community-based centers for the literary arts, Hugo House has a vision to open the literary world to anyone who loves books or has a drive to write. Hugo House offers year-round creative writing programming for adults and youth, including everything from single-day classes to year-long workshops, readings and events, open mic nights, and summer writing camps.

Position Overview:

Reporting directly to the Executive Director, the Finance Director is a key member of the leadership team, providing active direction for all aspects of Hugo House’s finance and operations. This position develops and manages a team that supports Accounting, Finance, Facilities, and Information Technology.

Responsibilities and Tasks:

  1. Finance and Accounting
  2. Manage all accounting responsibilities including accounts receivable, accounts payable, payroll deposits, inventories, and general ledger in compliance with GAAP and all appropriate regulatory requirements.
  3. Develop financial action plans to support the organization’s strategic imperatives and programmatic and operational goals.
  4. Analyze and present financial reports in an accurate and timely manner to the Board of Directors, Finance Committee, and other partners as needed.
  5. Coordinate and lead the annual audit process including the final reports to the Finance Committee and Board of Directors; complete tax return Form 990.
  6. Manage the annual budget process and preparation of the organization’s operating budget to ensure sufficient operational funding, maximize investments, and increase efficiencies.
  7. Manage organizational payroll, cash flow, and forecasting.
  8. Assess program and business performance, using clear metrics tied to strategic plan.
  9. Review all of Hugo House’s third-party contract agreements.
  10. Serve as primary contact with banks regarding all accounts, credit cards, lines of credit, etc.
  11. Manage finance support staffer.
  12. Work alongside leadership team to maintain and record up-to-date policies and procedures.
  13. Management
  14. Provide Leadership and Supervision of the Operations Manager:
  15. Oversee facility maintenance schedules, third party contracts, and major purchases.
  16. Train salon and café workers on cash handling policies, bar inventory, and employee procedures.
  17. Respond to arising issues and schedule repairs.
  18. Manage all information technology systems in partnership with Operations Manager and contractors.
  19. Oversee physical systems, such as phones, computers, and servers.
  20. Lead digital development, exploring and implementing new technologies.

Qualifications:

  • Share Hugo House’s commitment to building an antiracist organization.
  • Five or more years of progressively responsible experience in nonprofit financial and operational management.
  • Minimum of three years staff supervision and leadership experience.
  • Knowledge or training in organizational operations management.
  • Proven ability to manage diverse projects, programs, and activities in timely and efficient manner. Ability to coach/develop non-financial managers.
  • Strategic/analytical thinker, collaborative, energetic, creative/resourceful and mission driven.
  • Strong interpersonal skill for engaging with donors and Board of Directors, leading the organization as a member of the leadership team.

We encourage applications from BIPOC (Black, Indigenous, and people of color) and other people underrepresented in literary arts administration. Hugo House is committed to becoming an antiracist organization and strives to remove barriers that might discourage any person from working here. It is Hugo House’s intent to maintain a diverse workforce that represents our community. Our approach to diversity is intended to provide not only equal employment opportunities to minorities, women, and persons with disabilities, but also to recognize and value people with ethnic, cultural, and other differences, such as religion, ancestry, language, national origin, culture, age, gender, sexual orientation, and marital status.

Position: Operations Supervisor

Job Status: Full-Time Exempt, some evenings and weekends

Reports to: Finance Director

Salary & Benefits: $57,500-$65,000 salary, generous holiday and vacation, plus medical, dental, and vision benefits, 403(b) match, and discounts on Hugo House classes

Start date: As soon as possible

Hugo House Mission:

Hugo House is a nonprofit literary arts organization located in Seattle with a 20-year history as the city's hub for writers. In the fall of 2018, Hugo House moved into a new facility in the heart of the city, which has enabled dramatic growth in classes and event programming. One of the nation’s leading community-based centers for the literary arts, Hugo House has the vision to open the literary world to anyone who loves books or has the drive to write. Hugo House offers year-round creative writing programming for adults and youth, including everything from single-day classes to year-long workshops, readings and events, open mic nights, and summer writing camps.

Position Overview

The Operations Supervisor supports the day-to-day functioning of Hugo House’s office, operational, and customer support processes. This position is a key staff member, serving as a connector between teams and responsible for performing administrative, operations, and management duties in the office. This position is not a remote position, but will gain some flexibility over time.

Operations

  • Respond to arising issues and schedule repairs.
  • Manage all information technology systems in partnership with Finance Director and contractors.
  • Oversee physical systems, such as phones, computers, and servers.
  • Collaborate with Finance Director and other departments to plan digital development, exploring and implementing new technologies.
  • Advise on furniture, fixtures, and equipment acquisition and deaccession.
  • Oversee physical systems, such as phones, computers, and other technology. Manage facility key & fob distribution.
  • Provide leadership and serve as primary contact for facility rentals.
  • Manage liquor licensing requirements and renewals.
  • Working in partnership with the Finance Director, evaluate contracts for Facilities, IT, Bar/Café’, and Facilities Rental service providers.
  • Coordinate with other departments to understand organizational needs and to schedule needed services and assure that services are provided on schedule, within budget, and to completion.

Management

  • Provide leadership and oversight of all Facilities, IT, Bar/Café’, and Facilities Rental service providers.
  • Maintain provide leadership and supervision of the Customer & Volunteer Support Manager that leads the CS team and has exercises oversight for the cleanliness of office and facility; manage restocking of office and front desk supplies.
  • Oversee facility maintenance schedules, third party contracts, facilities licensing and compliance.
  • Oversee CS Manager to assure that salon and café’ workers/volunteers are trained on cash handling policies, bar inventory, and employee procedures.

Administrative Support to Finance Director

  • Manage W-9 collection, ensuring all addresses are up to date.
  • Invoice and bill pay processing, answering questions as needed.
  • Other duties as requested by the Finance Director.

Skills & Qualifications:

  • 2-3 years managerial/staff supervision experience
  • 1-3 years experience in administrative office duties.
  • Ability to work with detailed information with a high degree of accuracy.
  • Ability to learn and follow procedures quickly.
  • Embraces process improvement and is comfortable making recommendations.
  • Strong organizational skills.
  • Experience using Microsoft Office applications including Excel reference functions (preferred).
  • Entrepreneurial mindset, adaptability, creativity, and innovative thinking.
  • Capacity to work effectively with highly collaborative staff.
  • Outstanding written and oral communication skills.
  • Share Hugo House’s commitment to building an antiracist organization.

Job Conditions: This position must be conducted in-person, requires expertise with computers, ability to lift 20-35 pounds, and navigate stairs.

We encourage applications from BIPOC (Black, Indigenous, and people of color) and other people underrepresented in literary arts administration. Hugo House is committed to becoming an antiracist organization and strives to remove barriers that might discourage any person from working here. It is Hugo House’s intent to maintain a diverse work force that represents our community. Our approach to diversity is intended to provide not only equal employment opportunities to minorities, women, and persons with disabilities, but also to recognize and value people with ethnic, cultural, and other differences, such as religion, ancestry, language, national origin, culture, age, gender, sexual orientation, and marital status.

Job title: Program Director, Education

Reports to: Executive Director

Salary & Benefits: $60,000–$70,000 salary, generous holiday and vacation, plus medical, dental, and vision benefits, 403(b) match, and discounts on Hugo House classes

Schedule: Monday–Friday, with some evenings and weekends

Start date: As soon as possible

Hugo House Mission:

Hugo House is a nonprofit literary arts organization located in Seattle with a 20-year history as the city's hub for writers. In the fall of 2018, Hugo House moved into a new facility in the heart of the city, which has enabled dramatic growth in classes and event programming. One of the nation’s leading community-based centers for the literary arts, Hugo House has a vision to open the literary world to anyone who loves books or has a drive to write. Hugo House offers year-round creative writing programming for adults and youth, including everything from single-day classes to year-long workshops, readings and events, open mic nights, and summer writing camps.

Position Overview:

The person in this position is a key Hugo House staff member, responsible for planning, overseeing, and ensuring the success of our creative writing classes for adults. Ensuring quality and constituent satisfaction, the Education Director will creatively program a wide range of course offerings and work to expand our reach and range of offerings. The Education Director also manages the Youth Programs Coordinator and the Registrar. The position is also involved in coordinating with other related Hugo House programs.

JOB SUMMARY

  • Oversee all adult class offerings
  • Teacher management
  • Recruit, hire, and train teachers
  • Communicate policies and procedures, teaching philosophy
  • Support teachers with curriculum questions and classroom issues as needed
  • Plan and execute quarterly teacher training and teacher appreciation
  • With finance director and executive director, set yearly budgets, forecasts, and monitor each term
  • Schedule and make best use of eight Zoom classrooms and six onsite classrooms, as well as other spaces that might be available for classes (offsite)
  • Evaluate program success, including participant responses to each teacher and class
  • Establish and oversee academic calendars, working with marketing to meet all schedules
  • Supervise the Registrar; oversee registrations, refunds, cancellations, and scholarships
  • Supervise the Youth Programs Manager
  • Support additional education team staff
  • Oversee contracts and teacher payments
  • Work with development to underwrite sustainable opportunities for underserved audiences
  • Develop and implement long-term programmatic goals in alignment with the strategic plan
  • Oversee Coaches & Consultants
  • Oversee Write with Hugo House program in partnership with Seattle Public Library
  • Curate and run bi-annual Write-O-Rama
  • Cultivate existing relationships with partners and forge new partnerships that can broaden the reach of Hugo House programming

Qualifications:

  • Share Hugo House’s commitment to building an antiracist organization.
  • Five or more years of progressively responsible experience in nonprofit administration or education.
  • Experience teaching creative writing preferred.
  • Proven ability to manage diverse projects, programs, and activities in a timely and efficient manner.
  • Strategic/analytical thinker, collaborative, energetic, creative, resourceful, and mission driven.
  • Strong interpersonal skill for engaging with teachers and students, leading the organization as a member of the leadership team.

We encourage applications from BIPOC (Black, Indigenous, and people of color) and other people underrepresented in literary arts administration. Hugo House is committed to becoming an antiracist organization and strives to remove barriers that might discourage any person from working here. It is Hugo House’s intent to maintain a diverse work force that represents our community. Our approach to diversity is intended to provide not only equal employment opportunities to minorities, women, and persons with disabilities, but also to recognize and value people with ethnic, cultural, and other differences, such as religion, ancestry, language, national origin, culture, age, gender, sexual orientation, and marital status.

THANKS FOR PROPOSING A CLASS AT HUGO HOUSE

Please fill out the course information as completely as possible. Submit by September 8th for priority consideration for the SPRING 2023 catalog. Questions? Contact the Education team: education@hugohouse.org 

If you haven't yet taught at Hugo House, PLEASE be sure to attach your resume/CV and teaching philosophy. We also recommend familiarizing yourself with our previous course offerings before submitting. See extra notes & tips below!

If we are interested in programming your class, we will be in touch with you.


SELECTION CRITERIA & LOGISTICAL INFORMATION


When selecting courses, we are looking for a fit with our current curricular needs, including a balance of genre, skill-level required of the students, and platform (such as workshop, generative, reading). When hiring teachers, we consider a combination of prior teaching experience, publication history, and the strength of teaching evaluations from Hugo House or other institutions. We're equally committed to hiring a teaching corps that's representative of different and diverse backgrounds, including but not limited to diversity of ethnicity, sexual orientation, gender, age, religion, ability and culture.

An education committee of Hugo House staff members and rotating instructors reviews all class proposals. The committee members represent a range of ages, ethnicities, genders, religions and backgrounds. 

The basics:

  • A two-hour, multi-week class may be scheduled Mondays through Thursdays at 10 a.m., 1:10 p.m., 5 p.m., or 7:10 p.m., or weekends from 10 a.m.-noon, or 1:10 p.m. - 3:10 p.m.
  • A one-day class generally meets for three hours, either from 10 am - 1 pm or from 1:10-4:10 p.m. We occasionally run longer one-day classes or two-day classes, depending on space availability.
  • Alternate schedules may be possible. Please ask. 
  • COVID-19: The majority of classes are being held online through Zoom or Wet Ink. We are beginning to schedule more classes in our Capitol Hill location, so please indicate if you are willing to teach in-person using the class location selection.
  • Generally, class enrollment is set at a maximum of fifteen and a minimum of five. If fewer than five students register for a class, it will be cancelled. Please indicate if you require a higher maximum number of students than five.
  • Pay rate for classes is $10.50 per teaching hour times the number of registered students in your class, and $11.00 per teaching hour after teaching at Hugo House for 30 course hours, over at least 4 classes. In other words, a 3-hour class with 15 students at the $10.50 rate will be $10.50 x 15 x 3 = $472.50


TIPS & SAMPLE COURSE DESCRIPTIONS

When submitting a course description, please consider it your job application. It should be clear, concise, and free of typos. If you're including writers you'll be reading, their names should be spelled correctly. When a student reads your class description, they should think, "I like the way this person writes! I bet I could learn something from them!" Not: "I'm not sure how this person got a job as a writing teacher!" Our team may edit your course description for clarity and/or length, but we strongly prefer when course descriptions come in the door having been thoroughly thought through and proofread. 

Here are some tips for a great course description: The description should tell us what the class is about, why the topic is worth investigating, what's going to happen (generative writing? workshopping? discussion?), and what students can expect to come away with (a new story? three new poems? a better understanding of metaphysics?). Here are a couple of great examples:

Minor Feelings: An Asian American Reckoning Each week we will discuss an essay from Cathy Park Hong’s provocative new book of essays, Minor Feelings, and freewrite about our own personal  experiences as Asian Americans, interrogating themes such as: coming of  age, the model minority myth, class, the white gaze, microaggressions,  shame, family, language, and community. Let’s get personal and political  as we examine what connects us or holds us apart in a candid and safe  space for exploration.  

Intro to the Short Story “Where does one begin?” asks Amy Hempel in an essay on short stories. Her answer: “With obsession and nerve and ground worth reporting on.” This two-day introduction lays down a few simple but fundamental craft concepts related to writing short stories. Students will generate and share new work in class while we look at the bold and felicitous work of pros like Hempel, Denis Johnson, Amy Tan, Jamaica Kincaid, Donald Barthelme, and Sandra Cisneros. Students should be willing to risk vulnerability and intimacy. They can expect to come away with two beginnings to new short stories.

Finally, we're often asked about what gaps need to be filled in our catalog. We can't know this until class proposals come in each quarter, but one good way to answer this question for yourself is to look at the current quarter's catalog. What gaps do you see? What unique knowledge or viewpoint can you offer? What have you been reading that's really wound you up? What's happening in the world or around town that you'd like to interrogate? We love fresh, weird ideas and classes that aren't the same old, same old. World literature, translation, and multilingual courses are encouraged. Courses for beginning writers, or folks who don't even think of themselves as writers are encouraged. Courses in partnership with or inspired by other groups or organizations in town are encouraged (such as a writing or reading class based on an exhibition at the Wing Luke or NW African American museum, a writing class in conjunction with the launch of a book like Recipes for Refuge, or the like); we're happy to help arrange a collaboration if applicable.  

Hugo House