Job title: Development Associate
Reports to: Development Director
Position: Full Time, Exempt
Salary & Benefits: $40,000–$45,000 salary, generous holiday and vacation, plus medical, dental, and vision benefits, and discounts on Hugo House classes
Schedule: Monday–Friday, with evenings and weekends; some flexibility in schedule
Start date: As soon as possible
Hugo House Mission:
Hugo House is a nonprofit literary arts organization located in Seattle with a 20-year history as the city's hub for writers. In the fall of 2018, Hugo House moved into a new facility in the heart of the city, which has enabled dramatic growth in classes and event programming. One of the nation’s leading community-based centers for the literary arts, Hugo House has a vision to open the literary world to anyone who loves books or has a drive to write. Hugo House offers year-round creative writing programming for adults and youth, including everything from single-day classes to year-long workshops, readings and events, open mic nights, and summer writing camps.
Identify and apply for grant and foundation support to fund Hugo House programming. Engage and support Hugo House patrons, donors, members, and volunteers. Provide administrative support to executive and development staff, including database management. Requires occasional evening hours.
- Coordinate government, corporate, and foundation grant writing and preparation, as well as final reports to funders.
- Administer membership program, which includes timely communications to expiring, lapsed, and new members.
- Maintain accurate member information in database and schedule for renewals.
- Process gifts and enter gift and donor data into database.
- Prepare and track formal acknowledgment letters and ensure information is entered into database.
- Support donor communications including: mailings, donor acknowledgements, and donor benefits in a timely and efficient manner.
- Record and track donor and prospect activity.
- Maintain strict confidentiality about all donor information.
- Recruit, hire, and oversee volunteers including tracking and recording volunteer hours.
- Coordinate board meetings; distribute agenda packets, track and assist communications, and maintain paper and online records.
- Assist with scheduling and managing board committee meetings.
CRM Database Management:
- Direct responsibility for maintenance and management of CRM database.
- Maintain data integrity and ensure accuracy of patron and purchase records (donation entry, class tracking, refunds, and membership).
- Generate reports and pull data as needed.
- Train front desk staff and colleagues on database usage, as needed.
- Resolve inconsistencies, user issues, and concerns.
Skills & Qualifications:
- Share Hugo House’s commitment to building an antiracist organization.
- Experience in and/or familiarity with nonprofit fundraising, 1–2 years.
- Familiarity with literature and/or contemporary writers a plus.
- Excellent written and verbal communication skills.
- Meticulous attention to detail.
- Ability to learn and adapt quickly.
- Initiative and the ability to think critically.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Experience with CRM database maintenance (Salesforce preferred), including running reports and pulling data.
- Strong organizational skills.
- Excels at staying on top of multiple deadlines.
- Demonstrated excellence in judgment, problem solving, and decision-making.
- Discretion with privileged information.
- Must be able to prioritize and work independently and also enjoy working closely with team members.
We encourage applications from BIPOC (Black, Indigenous, and people of color) and other people underrepresented in literary arts administration. Hugo House is committed to becoming an antiracist organization and strives to remove barriers that might discourage any person from working here. It is Hugo House’s intent to maintain a diverse work force that represents our community. Our approach to diversity is intended to provide not only equal employment opportunities to minorities, women, and persons with disabilities, but also to recognize and value people with ethnic, cultural, and other differences, such as religion, ancestry, language, national origin, culture, age, gender, sexual orientation, and marital status.